Last Updated: March 22, 2026
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you,” “your,” or “User”) and Raines AI, a Florida-based business entity (“Company,” “we,” “us,” or “our”). By accessing, browsing, or using our website, services, SMS/MMS messaging programs, or any related services (collectively, the “Services”), you represent and warrant that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must immediately discontinue use of the Services.
Raines AI provides business automation services tailored to contractors and service-based businesses in the State of Florida, including but not limited to: missed call capture and response automation, automated follow-up sequences, appointment scheduling and management, SMS/MMS messaging services, and related workflow automation solutions. The specific scope of Services provided to any individual client shall be as agreed upon between the parties.
You must be at least eighteen (18) years of age and possess the legal authority to enter into binding agreements to use the Services. By using the Services, you represent and warrant that you meet these eligibility requirements. If you are using the Services on behalf of a business entity, you further represent and warrant that you have the authority to bind such entity to these Terms.
By providing your mobile telephone number and opting in to our messaging program(s), you expressly consent to receive SMS/MMS text messages from Raines AI at the mobile number you provide. You acknowledge and agree to the following:
In connection with your use of the Services, you agree that you shall:
All content, materials, trademarks, service marks, trade names, logos, designs, software, and other intellectual property displayed on or made available through the Services are the exclusive property of Raines AI or its licensors and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services for their intended purpose. No right, title, or interest in any intellectual property is transferred to you by virtue of these Terms or your use of the Services.
THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE COMPANY MAKES NO WARRANTIES OR REPRESENTATIONS REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT, INFORMATION, OR RESULTS OBTAINED THROUGH THE SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RAINES AI, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, BUSINESS OPPORTUNITIES, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY (INCLUDING CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL THE COMPANY’S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).
You agree to indemnify, defend, and hold harmless Raines AI and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or related to: (a) your use of or access to the Services; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) your violation of any rights of a third party.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States of America, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms or the Services shall be brought exclusively in the state or federal courts located in the State of Florida, and you hereby irrevocably consent to the personal jurisdiction and venue of such courts.
Any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, or validity thereof shall first be submitted to good-faith negotiation between the parties for a period of not less than thirty (30) days. If the dispute cannot be resolved through negotiation, either party may pursue resolution through binding arbitration administered in accordance with the rules of the American Arbitration Association, with arbitration to be conducted in the State of Florida. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
We reserve the right to suspend or terminate your access to the Services, in whole or in part, at any time and for any reason, with or without cause and with or without notice, without incurring any liability to you. Upon termination, all provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect the remaining provisions, which shall continue in full force and effect. The invalid or unenforceable provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable.
These Terms, together with our Privacy Policy and any additional agreements entered into between you and Raines AI, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.
If you have any questions or concerns regarding these Terms of Service, please contact us at:
Raines AI
Email: legal@rainesai.com
State of Florida, United States
We reserve the right to amend, modify, or update these Terms at any time, in our sole discretion. Any changes will be effective immediately upon posting of the revised Terms on this page with an updated “Last Updated” date. Your continued use of the Services after the posting of revised Terms constitutes your acceptance of and agreement to such changes. It is your responsibility to review these Terms periodically for updates.